Ministry of Sustainable Resource Management Mineral Titles

Printing Problems with Adobe Acrobat Reader version 5

Several users of this site have reported a specific problem when they attempt to print a portion of a Mineral Titles Reference Map using Adobe Acrobat version 5. However, printing the entire map appears to work properly. The following description of the problem and recommendation should help identify and alleviate the printing problem.

The following points describe the symptoms of the problem:

• When viewing a PDF map you use the 'Graphic Select Tool' within Acrobat to outline a selected portion of a map,
• Then you right-click within the selected portion of the map to open a pop-up menu,
• On the pop-up menu you select 'Print' then choose an older printer (such as LaserJet 2, 3, or 4), then click 'OK' to print,
• The printed page is blank - the selected portion of the map did not print.

Experiments with this problem indicate that a bug exists in Acrobat version 5 which is only apparent on some older printers, such as LaserJet 2, 3, & 4 and other older printers. Printing seems to work properly on newer printers such as HP LaserJet 4050.

If you experience this problem the recommended solution is to uninstall Adobe Acrobat version 5, reboot your PC, then install Adobe Acrobat version 4. To download the 6 megabyte file for Acrobat version 4 click here.